Contact information
Last updated: November 13, 2026
We’re happy to help with orders, downloads, product questions or anything else.
Trade name: NEW FOLLOWSS
Email: cassatelladavide824@gmail.com
Phone: +1 (206) 440-7960
Physical address:
2114 W Shakespeare Ave
Chicago, IL 60647
United States
Business hours: Monday to Friday, 9:00 AM to 5:00 PM (Central Time, CT)
Response time: We usually answer emails within 1 to 3 business days.
Before You Contact Us
To help us solve your issue faster, please include:
- Your order number
- The email address you used at checkout
- The product name
- A short description of the issue, with screenshots if you can
Common Questions
- Didn’t get your download? Check your spam or junk folder first, then email us. See our Shipping Policy for details.
- Refund requests: see our Return & Refund Policy.
- Licensing and usage questions: see Section 8 of our Terms of Service.